Often, instead of offering empathy, we have a strong urge to give advice or reassurance and to explain our own position or feeling.
Marshall B. RosenbergAny evaluation which implies rightness or wrongness is a tragic, suicidal expression of an unmet need. Tragic, first because it decreases our likelihood of getting our need met! Even if we think it. And secondly, because it increases the likelihood of violence. That's why I'm suggesting any evaluation which implies rightness or wrongness is a tragic, suicidal expression of an unmet need. Say the need! Learn a need-consciousness.
Marshall B. RosenbergThe key to fostering connection in the face of a 'no' is always hearing 'yes' to something else.
Marshall B. Rosenberg