It's never what people do that makes us angry; it's what we tell ourselves about what they did.
Marshall B. RosenbergAll that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.
Marshall B. RosenbergFix-it jackals can't wait to fix it, because they don't know how to enjoy pain. And until you learn how to enjoy pain, you can't enjoy intimacy.
Marshall B. RosenbergOnce you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.
Marshall B. RosenbergWe only feel dehumanized when we get trapped in the derogatory images of other people or thoughts of wrongness about ourselves. As author and mythologist Joseph Campbell suggested, "'What will they think of me?' must be put aside for bliss." We begin to feel this bliss when messages previously experienced as critical or blaming begin to be seen for the gifts they are: opportunities to give to people who are in pain.
Marshall B. Rosenberg