People do not hear our pain when they believe they are at fault.

Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.

Once you can clearly describe what you are reacting to, free of your interpretation or evaluation of it, other people are less likely to be defensive when they hear it.

With empathy we don't direct, we follow. Don't just do something, be there.

The most dangerous of all behaviors may consist of doing things 'because we're supposed to.

Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.

Your presence is the most precious gift you can give to another human being.