People do not hear our pain when they believe they are at fault.

When we hear the other person's feelings and needs, we recognize our common humanity.

When people hear needs, it provokes compassion.

We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.

The more we talk about the past, the less we heal from it.

Anger tells us we've disconnected from life. The purpose in anger is to use it to come back to life.

Conflicts, even of long standing duration, can be resolved if we can just keep the flow of communication going in which people come out of their heads and stop criticizing and analyzing each other, and instead get in touch with their needs, and hear the needs of others, and realize the interdependence that we all have in relation to each other. We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.