People do not hear our pain when they believe they are at fault.

However impressed we may be with NVC concepts, it is only through practice and application that our lives are transformed.

All moralistic judgments, whether positive or negative, are tragic expressions of unmet needs.

We need to receive empathy to give empathy.

If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing.

Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.

If the other persons behavior is not in harmony with my own needs, the more I empathize with them and their needs, the more likely I am to get me own needs met.