Remember that whatever anyone does, it is an effort to meet a need.

We're not taught to think in terms of needs. We don't make nice dead people when we're in touch with needs. Domination structures cannot maintain themselves when citizens are educated to be alive.

It's never what people do that makes us angry; it's what we tell ourselves about what they did.

When we fear punishment, we focus on consequences, not on our own values.

NVC is a reminder; to focus our attention where we are most likely to get our needs met.

The intention behind the protective use of force is to prevent injury, never to punish or to cause individuals to suffer, repent or change.

A respectful understanding of another's experience.