Empathy before education.

The first step in healing is to put the focus on what's alive now, not what happened in the past.

Understanding the other persons' needs does not mean you have to give up on your own needs.

We need empathy to give empathy.

I find that my cultural conditioning leads me to focus attention on places where I am unlikely to get what I want. I developed NVC as a way to train my attention-to shine the light of consciousness-on places that have the potential to yield what I am seeking.

The more we talk about the past, the less we heal from it.

Anger can be a wonderful wake up call to help you understand what you need and what you value.