The Chinese philosopher Chuang-Tzu stated that true empathy requires listening with the whole being: The hearing that is only in the ears is one thing. The hearing of the understanding is another. But the hearing of the spirit is not limited to any one faculty, to the ear, or to the mind. Hence it demands the emptiness of all the faculties. And when the faculties are empty, then the whole being listens. There is then a direct grasp of what is right there before you that can never be heard with the ear or understood with the mind.
Marshall B. RosenbergWe're not taught to think in terms of needs. We don't make nice dead people when we're in touch with needs. Domination structures cannot maintain themselves when citizens are educated to be alive.
Marshall B. RosenbergIf we become skilled in giving ourselves empathy, we often experience in just a few seconds a natural release of energy which then enables us to be present with the other person. If this fails to happen, however, we have a couple of other choices.
Marshall B. Rosenberg