Regardless of our many differences, we all have the same needs. What differs is the strategy for fulfilling these needs.

Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.

All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).

Self-empathy in NVC means checking in with your own feelings and needs.

Needs are never conflicting. When we say that, we are only saying that at the moment we aren't seeing how both needs can be met. That leaves an opening. When you think in the way I'm suggesting, you'll often find a way to get most needs met simultaneously.

Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.

Unless we as social change agents come from a certain spirituality, we're likely to create more harm than good.