When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.

We want to take action out of the desire to contribute to life rather than out of fear, guilt, shame, or obligation.

A need is life seeking expression within us.

Never connect yourself with the other person's pain. Just hear their need. Leave yourself out of the other person's feelings and needs.

Some people use NVC to respond compassionately to themselves, some to create greater depth in their personal relationships, and still others to build effective relationships at work or in the political arena. Worldwide, NVC is used to mediate disputes and conflicts at all levels.

Blaming and punishing others are superficial expressions of anger.

People heal from their pain when they have an authentic connection with another human being.