A respectful understanding of another's experience.

Be very slow to go into looking for solutions.

NVC is a reminder; to focus our attention where we are most likely to get our needs met.

The kind of spirituality I value is one in which you get great joy out of contributing to life, not just sitting and meditating, although meditation is certainly valuable. But from meditation, from the resulting consciousness, I would like to see people in action creating the world they want to live in.

The number one reason that we don't get our needs met, we don't express them. We express judgments. If we do express needs, the number two reasons we don't our needs met, we don't make clear requests.

We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.

In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.