Don't hate the circumstance, you may miss the blessing

At the root of every tantrum and power struggle are unmet needs.

Staying with empathy we allow speakers to touch deeper levels of themselves.

When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.

In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.

Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.

Expressing our vulnerability can help resolve conflicts.