I'm going to show you a technology today which takes insults and criticisms out of the airwaves. (Marshall puts on giraffe ears) With this technology, it will be impossible for you to hear criticisms, harsh remarks, or insults. All you can hear is what all people are ever saying, "please" and "thank you". What used to sound like criticism, judgment, or blame, you will see, are really tragic, suicidal expressions of "please".

Self-empathy in NVC means checking in with your own feelings and needs.

When you are in a jackal environment, never give them the power to submit or rebel. We want to teach this to children very early: Never lose track that you are always free to choose. Don't allow institutions to determine what you do.

Natural Giving: Anything we do in life which is not out of that energy, we pay for and everybody else pays for. Anything we do to avoid punishment, everybody pays for. Everything we do for a reward, everybody pays for. Everything we do to make people like us, everybody pays for. Everything we do out of guilt, shame, duty, or obligation, everybody pays for.

Ask before offering advice or reassurance.

Please do as I requested, only if you can do so with the joy of a little child feeding a hungry duck. Please do not do as I request if there is any taint of fear of punishment if you don't. Please do not do as I request to buy my love, that, is hoping that I will love you more if you do. Please do not do as I request if you will feel guilty if you don't. Please do not do as I request if you will feel shameful. And certainly do not do as I request out of any sense of duty or obligation.

Criticism, analysis, and insults are tragic expressions of unmet needs.