There are the two main reasons we don't get our needs met. First, we don't know how to express our needs to begin with and second if we do, we forget to put a clear request after it, or we use vague words like appreciate, listen, recognize, know, be real, and stuff like that.
Marshall B. RosenbergUse the words "I feel because I" to remind us that what we feel it isn't because of what the other person did, but because of a choice I've made.
Marshall B. RosenbergIf you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing.
Marshall B. Rosenberg