When we are angry, killing people is too superficial.

The more we use words that in any way imply criticism, the more difficult it is for people to stay connected to the beauty within themselves.

If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing.

A respectful understanding of another's experience.

Thinking based on who deserves what blocks compassionate communication.

Empathy allows us to re-perceive our world in a new way and move forward.

I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.