When we are angry, killing people is too superficial.

Life-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.

Time and again, people transcend the paralyzing effects of psychological pain when they have sufficient contact with someone who can hear them empathically.

Whether I praise or criticize someone's action, I imply that I am their judge, that I'm engaged in rating them or what they have done.

Make your goal to attend to your underlying needs and to aim for a resolution so satisfying that everyone involved has their needs met also.

Every message, regardless of form or content, is an expression of a need.

As NVC replaces our old patterns of defending, withdrawing or attacking in the face of judgment and criticism. We come to perceive ourselves and others, as well as our intentions and relationships, in a new light. Resistance, defensiveness, and violent reactions are minimized.