The first step in healing is to put the focus on what's alive now, not what happened in the past.
We need to receive empathy to give empathy.
NVC enhances inner communication by helping us translate negative internal messages into feelings and needs. Our ability to distinguish our own feelings and needs and to empathize with them can free us from depression.
Plans to exact retribution are never going to make us safer.
What bores the listener bores the speaker too.
Once you can clearly describe what you are reacting to, free of your interpretation or evaluation of it, other people are less likely to be defensive when they hear it.