Almost everyone I meet is successful because of doing a lot of things right, and almost everyone I meet is successful in spite of some behavior that defies common sense.

With problems and issues groups face- there is an enormous disconnect between understanding and doing.

It is a whole lot easier to see our problems in others than it is to see them in ourselves.

People will do something—including changing their behavior—only if it can be demonstrated that doing so is in their own best interests as defined by their own values.

The more we are committed to believing that something is true, the less likely we are to believe that its opposite is true, even in the face of clear evidence that shows we are wrong.

To help others develop, start with yourself.

Great leaders encourage leadership development. By openly developing themselves