With problems and issues groups face- there is an enormous disconnect between understanding and doing.

After living with their dysfunctional behavior for so many years, people become invested in defending their dysfunctions rather than changing them.

People will do something—including changing their behavior—only if it can be demonstrated that doing so is in their own best interests as defined by their own values.

The only way to find happiness is to understand that happiness is not out there. It's in here. And happiness is not next week. It's now.

Leadership is providing inspiration and vision, then developing and empowering others to achieve this vision.

When we do what we have to do we are compliant. When we do what we choose to do we are committed.

The great Western disease is, ‘I'll be happy when... When I get the money. When I get a BMW. When I get this job. When I get the relationship,’ Well, the reality is, you never get to when. The only way to find happiness is to understand that happiness is not out there. It's in here. And happiness is not next week. It's now.