we certainly do not want to abolish power, that would be abolishing life itself, but we need a new orientation toward it.

Now that we are recognizing more fully the value of the individual, now that management is defining more exactly the function of each, many are coming to regard the leader as the man who can energize his group, who knows how to encourage initiative, how to draw from all what each has to give.

the point of educating instead of blaming seems to me very important. For nothing stultifies one more than being blamed. Moreover, if the question is, who is to blame?, perhaps each will want to place the blame on someone else, or on the other hand, someone may try to shield his fellow-worker. In either case the attempt is to hide the error and if this is done the error cannot be corrected.

While leadership depends on depth of conviction and the power coming therefrom, there must also be the ability to share that conviction with others.

What people often mean by getting rid of conflict is getting rid of diversity, and it is of the utmost importance that these should not be considered the same.

we should think not only of what the leader does to the group, but also of what the group does to the leader.

The foreman today does not merely deal with trouble, he forestalls trouble. In fact, we don't think much of a foreman who is always dealing with trouble; we feel that if he is doing his job properly, there won't be so much trouble.