Leadership is not defined by the exercise of power but by the capacity to increase the sense of power among those led. The most essential work of the leader is to create more leaders.
Mary Parker FollettOne of the greatest values of controversy is its revealing nature. The real issues at stake come into the open and have the possibility of being reconciled.
Mary Parker FollettThere is too great a tendency (perhaps encouraged by popular journalism) to deal with the dramatic moments, forgetting that these are not always the most significant moments. ... To find the significant rather than the dramatic features of industrial controversy, of a disagreement in regard to policy on board of directors or between managers, is essential to integrative business policies.
Mary Parker FollettThe best leader does not ask people to serve him, but the common end. The best leader has not followers, but men and women working with him.
Mary Parker Follett