Take an expansive view of the consumers needs and expand beyond your current boundaries.

Better ramp up your virtual relationships. Companies think omni channel is the correct answer. This is not enough. The information explosion for consumers makes 24/7 and full and complete engagement possible.

The choices we make define our future.

Define a winning proposition that is consumer right and delivers margin accretion.

Business operators that really deeply care about their employees and consumers deliver the right response every day.

People need to be inspired. They need to hear and believe a story. If you want them to be self-motivated, you need to engage them.

Too many companies are happy to have workers to dread working. They have the wrong attitude because they have the wrong leadership.