Curiosity is the greatest source of ideas, retail revolutions, and insights.

The choices we make define our future.

Take giant leaps. Too many companies are into incremental innovation. The only thing that moves markets is violent turns. Major differences. Don't get caught in the trap of small steps.

Truth is so difficult to hear about. It must be experienced.

People underestimate the power of the Internet. For some consumers, it is the source of all information. Younger adults are on their phones more than they watch television. They don't read newspapers. It is their real world. It is not a set of virtual lenses.

Functional goods sold en masse earn a good return but breakthrough profits come from satisfying emotional needs.

The Golden Rule works. It really does. Treat people the way you want to be treated. Kindness begets kindness.