All great companies have spirit and culture. Mean spirited returns mean spirit.
Michael J. SilversteinFunctional goods sold en masse earn a good return but breakthrough profits come from satisfying emotional needs.
Michael J. SilversteinThe top 25 at every company really set the tone. Everyone watches them. They need to be present and focused. No slackers at the top. They need to meet in combination every recruit. They need to meet them on the first day. They need to teach by example. This is the lesson that great companies teach.
Michael J. SilversteinI admire many entrepreneurs. They bring energy, excitement, youthful enthusiasm. What they lack in process, they make up for in gumption.
Michael J. Silverstein