MBA students come out with: 'My staff is my most important asset.' Bullshit. Staff is usually your biggest cost. We all employ some lazy bastards who needs a kick up the backside, but no one can bring themselves to admit it.
Michael O'LearyOne of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.
Michael O'LearyWe want to annoy the whenever we can. The best thing we can do with environmentalists is shoot them.
Michael O'Leary