The unions need to be taken on. British Airways is massively over-staffed and has got to get its costs down. . . . The problem for [chief executive] Willie Walsh is that the board of BA has no spine, no balls and no vision.

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

The Germans will crawl bollock-naked over broken glass to get low fares.

We think passengers who forget to print their boarding passes should pay €60 for being so stupid.

When you look at the number of stupid people who have succeeded in business, you clearly don't have to be very bright. Business is all about getting your sales up and your costs down, the bit in the middle is profit.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.