We want to annoy the whenever we can. The best thing we can do with environmentalists is shoot them.
Michael O'LearyOne of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.
Michael O'LearyโโโโShort of committing murder, negative publicity sells more seats than positive publicity.
Michael O'LearyThe unions need to be taken on. British Airways is massively over-staffed and has got to get its costs down. . . . The problem for [chief executive] Willie Walsh is that the board of BA has no spine, no balls and no vision.
Michael O'Leary