When someone comes to you to talk about a problem, if you move the conversation on to a discussion of potential solutions, you fuel their creative problem solving abilities on average by 20% - not to mention you make them feel better! You make them smarter and more empowered to tackle challenges.
Michelle GielanPeople are pulled towards the best in themselves, and spotlighting the right is a much stronger approach than nagging.
Michelle GielanIf you want a particular behavior from someone else, try spotlighting those times when he or she is already doing it.
Michelle Gielan