My big "double-aha" moment came while anchoring the national news at CBS News. It was at the height of the recession, and on top of the usual negative stories, my newscasts became full of especially heart wrenching stories of people losing their homes, jobs, and retirement savings. Starting the morning off like that could leave even the most optimistic person feeling helpless and hopeless. The lightning bolt came when we changed how we talked about the negative.
Michelle GielanFollowing celebrities or people you don't regularly see in person often doesn't add to our happiness. The best use of social media is to deepen existing close relationships or create new ones.
Michelle GielanI realized there was a better way to broadcast the news that empowered people to believe they could overcome challenges.
Michelle GielanIf you want a particular behavior from someone else, try spotlighting those times when he or she is already doing it.
Michelle Gielan