My big "double-aha" moment came while anchoring the national news at CBS News. It was at the height of the recession, and on top of the usual negative stories, my newscasts became full of especially heart wrenching stories of people losing their homes, jobs, and retirement savings. Starting the morning off like that could leave even the most optimistic person feeling helpless and hopeless. The lightning bolt came when we changed how we talked about the negative.
Michelle GielanPeople will often say "You can't change other people." My research shows this societal belief is not only dis-empowering, it is scientifically false.
Michelle GielanI realized there was a better way to broadcast the news that empowered people to believe they could overcome challenges.
Michelle Gielan