Instead of relying on expensive marketing, habit-forming companies link their services to the users' daily routines and emotions.
Nir EyalLike flossing, frequent engagement with a product, especially over a short period of time, increases the likelihood of forming new routines.
Nir EyalMany innovations fail because consumers irrationally overvalue the old while companies irrationally overvalue the new.
Nir EyalReducing the thinking required to take the next action increases the likelihood of the desired behavior occurring unconsciously.
Nir Eyal