As fleeting commitments, diets often fail. Thinking of dietary choices as part of who you are...can give them real staying power
Nir EyalInstead of relying on expensive marketing, habit-forming companies link their services to the users' daily routines and emotions.
Nir EyalMany innovations fail because consumers irrationally overvalue the old while companies irrationally overvalue the new.
Nir EyalUsers who continually find value in a product are more likely to tell their friends about it.
Nir EyalWhen designers intentionally trick users into inviting friends or blasting a message to their social networks, they may see some initial growth, but it comes at the expense of users' goodwill and trust. When people discover they've been duped, they vent their frustration and stop using the product.
Nir Eyal