Companies leverage two basic pulleys of human behavior to increase the likelihood of an action occuring: the ease of performing an action and the psychological motivation to do it.
Nir EyalUsers who continually find value in a product are more likely to tell their friends about it.
Nir EyalHabit-forming products often start as nice-to-haves, but once the habit is formed, they become must-haves.
Nir Eyal