If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.

Building a cohesive leadership team is the first critical step that an organization must take if it is to have the best chance at success.

A core value is something you're willing to get punished for.

Achieving vulnerability-based trust (where team members have overcome their need for invulnerability) is difficult because in the course of career advancement and education, most successful people learn to be competitive with their peers, and protective of their reputations. It is a challenge for them to turn those instincts off for the good of the team, but that is exactly what is required.

There is just no escaping the fact that the single biggest factor determining whether an organization is going to get healthier - or not - is the genuine commitment and active involvement of the person in charge.

When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.

Organizational health is the single greatest competitive advantage in any business.