People will walk through fire for a leader that's true and human.

Trust is the foundation of real teamwork. And so the first dysfunction is a failure on the part of team members to understand and open up to one another. And if that sounds touchy-feely, let me explain, because there is nothing soft about it. It is an absolutely critical part of building a team. In fact, it’s probably the most critical.

Choose your companions before you choose your road.

All things to all people is nothing to everyone.

If the CEO's behavior is 95 per cent healthy while the rest of the organization is only 50 per cent sound, it is more effective to focus on that crucial and leveraged 5 per cent that makes up the reminder of the CEO's behavior.

When you know your reason for existence, it should effect the decisions you make.

A functional team must make the collective results of the group more important to each individual than individual members' goals.