Fortunately or unfortunately, the one predictable thing in any organization is the crisis. That always comes. That's when you do depend on the leader: The job of the leader is to build an organization that is battle-ready, that has high morale, that knows how to behave, that trusts itself, and where people trust one another.
Peter DruckerWhat can I contribute that will significantly affect the performance and the results of the institution I serve?
Peter DruckerMore business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject.
Peter Drucker