Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

There are only two things in a business that make money - innovation and marketing, everything else is cost.

Capital formation is shifting from the entrepreneur who invests in the future to the pension trustee who invests in the past.

Increasingly, politics is not about "who gets what, when, how" but about values, each of them considered to be absolute. Politics is about "the right to life"...It is about the environment. It is about gaining equality for groups alleged to be oppressed...None of these issues is economic. All are fundamentally moral.

Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.

The computer, being a mechanical moron, can handle only quantifiable data.

If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.