What is the major problem? It is fundamentally the confusion between effectiveness and efficiency that stands between doing the right things and doing things right. There is surely nothing quite so useless as doing with great efficiency what should not be done at all.

As a rule we perceive what we expect to perceive... The unexpected is usually not received at all.

Entrepreneurs believe that profit is what matters most in a new enterprise. But profit is secondary. Cash flow matters most.

We can ill afford to have activities conducted as "non-profit," that is, as activities that devour capital rather than form it, if they can be organized as activities that form capital, as activities that make a profit.

One cannot manage change. One can only be ahead of it.

Trust is congruence between what you say and what you do.

For new technology to replace old, it has to have at least ten times the benefit.