We know nothing about motivation. All we can do is write books about it.

Communication always makes demands. It always demands that the recipient become somebody, do something, believe something. It always appeals to motivation.

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

There are companies that are good at improving what they're already doing. There are companies that are good at extending what they're doing. And finally there are companies that are good at innovation. Every large company has to be able to do all three - improve, extend, and innovate - simultaneously.

Any organisation develops people; it either forms them or deforms them.

Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.

Trees die from the top”. No one should ever become a strategist unless he or she is willing to have his or her character serve as a model for subordinates