Management is not being brilliant. Management is being conscientious.

There's an enormous number of managers who have retired on the job.

The computer actually may have aggravated management's degenerative tendency to focus inward on costs.

Efficiency, which is doing things right, is irrelevant until you work on the right things.

Most of what we call management consists of making it difficult for people to get their work done.

The real achiever do one thing at a time.

Innovation requires us to systematically identify changes that have already occurred in a business - in demographics, in values, in technology or science - and then to look at them as opportunities. It also requires something that is most difficult for existing companies to do: to abandon rather than defend yesterday.