It is willingness of people to give of themselves over and above the demands of the job that distinguishes the great from the merely adequate.

The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.

It is more productive to convert an opportunity into results than to solve a problem - which only restores the equilibrium of yesterday.

What you have to do and the way you have to do it is incredibly simple. Whether you are willing to do it is another matter.

The paradox of the prophet: his very success is his failure. The prophet whose time has come no longer shocks; he entertains.

The purpose of an organization is to enable ordinary humans beings to do extraordinary things.

Do the right things instead of trying to do everything right.