Absolute size by itself is no indicator of success and achievement, let alone of managerial competence. Being the right size is.

The purpose of information is not knowledge. It is being able to take the right action.

Teamwork is neither "good" nor "desirable." It is a fact. Wherever people work together or play together they do so as a team. Which team to use for what purpose is a crucial, difficult and risky decision that is even harder to unmake. Managements have yet to learn how to make it.

Now that knowledge is taking the place of capital as the driving force in organizations worldwide, it is all too easy to confuse data with knowledge and information technology with information.

The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.

Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

The most effective way to manage change is to create it.