The question that faces the strategic decision maker is not what his organisation should do tomorrow. It is, what do we have to do today to be ready for an uncertain tomorrow?

The paradox of the prophet: his very success is his failure. The prophet whose time has come no longer shocks; he entertains.

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

Every organization has to prepare for the abandonment of everything it does.

The most common source of mistakes in management decisions is the emphasis on finding the right answer rather than the right question.

An executive should be a realist; and no one is less realistic than the cynic.