We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.

Yet there is nothing more dangerous than to be premature in exploiting a change in perception.

Accept the fact that we have to treat almost anybody as a volunteer.

What gets measured gets managed.

The bеѕt wау tо predict уоur future іѕ tо create it.

Most of what we call management consists of making it difficult for people to get their work done.

Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.