Look at government programs for the past fifty years. Every single one - except warfare - achieved the exact opposite of its announced goal.

A manager is responsible for the application and performance of knowledge.

A business exists because the consumer is willing to pay you his money. You run a business to satisfy the consumer. That isn't marketing. That goes way beyond marketing.

There is no reason to believe that the people who staff the managerial and professional positions in our service institutions are any less qualified, any less competent or honest, or any less hard-working than the men who manage businesses. Conversely, there is no reason to believe that business managers, put in control of service institutions, would do better than the 'bureaucrats'. Indeed, we know that they immediately become bureaucrats themselves.

Making good decisions is a crucial skill at every level.

Universities won't survive. The future is outside the traditional campus, outside the traditional classroom. Distance learning is coming on fast.

Profit is not the explanation, cause, or rationale of business behavior and business decisions, but the test of their validity.