Innovative efforts should never report to line managers charged with responsibility for ongoing operations. The new project is an infant and will remain one for the foreseeable future, and infants belong in the nursery. The 'adults', that is, the executives in charge of existing businesses or products will have neither the time nor understanding for the infant.

We will have to learn to lead people rather then to contain them.

No one learns as much about a subject as one who is forced to teach it.

Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced.

Almost everybody today believes that nothing in economic history has ever moved as fast as, or had a greater impact than, the Information Revolution. But the Industrial Revolution moved at least as fast in the same time span, and had probably an equal impact if not a greater one.

If you can't measure it, you can't change it.

Nothing is less productive than to make more efficient what should not be done at all.