Shoes are real. Money is an end result.

The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.

For new technology to replace old, it has to have at least ten times the benefit.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

The postwar [WWII] GI Bill of Rights - and the enthusiastic response to it on the part of America's veterans - signaled the shift to the knowledge society. Future historians may consider it the most important event of the twentieth century. We are clearly in the midst of this transformation; indeed, if history is any guide, it will not be completed until 2010 or 2020. But already it has changed the political, economic and moral landscape of the world.

I have been saying for many years that we are using the word 'guru' only because 'charlatan' is too long to fit into a headline.

It does not matter whether the worker wants responsibility or not, ...The enterprise must demand it of him.