Time is the scarcest resource.

Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.

Knowledge is the source of Wealth. Applied to tasks we already know, it becomes Productivity. Applied to tasks that are new, it becomes Innovation.

Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.

My greatest strength as a consultant is to be ignorant and ask a few questions.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

The race for Quality has no finish line - so technically, it's more like a death march. Efficiency is doing things right; effectiveness is doing the right things.