Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folkways and superstition, and of cooperation for force. It means the substitution of responsibility for obedience to rank, and of authority of performance for the authority of rank.

Some of the best business and nonprofit CEOs I've worked with over a sixty-five-year consulting career were not stereotypical leaders. They were all over the map in terms of their personalities, attitudes, values, strengths, and weaknesses.

Economists talk about profit motive, but nothing motivates modern man more than a chance to avoid taxes!

Meetings are by definition a concession to deficient organization. For one either meets or one works.

The success and ultimately the survival of every business, large or small, depends in the last analysis on its ability to develop people. This ability is not measured by any of our conventional yardsticks of economic success; yet, is the final measurement.

Most innovators are successful to the extent to which they define risks and confine them.

People are effective because they say 'no,' because they say, 'this isn't for me.'