There is a point at which a transformation has to take place.

Strong people have strong weaknesses.

No one has ever failed to find the facts they are looking for.

What can I contribute that will significantly affect the performance and the results of the institution I serve?

The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.

The most important work of the executive is to identify the changes that have already happened. The important thing . . . is to exploit the changes that have already occurred and to use them as opportunities.

The most critical case in a corporation, especially a big one, is when everything goes well, when you have accomplished your objectives. When the temptation is to work twice as hard instead of saying, "We have accomplished our objectives, we have to think again."