The manager who comes up with the right solution to the wrong problem is more dangerous than the manager who comes up with the wrong solution to the right problem.

Adequacy is the enemy of excellence.

No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.

The postwar [WWII] GI Bill of Rights - and the enthusiastic response to it on the part of America's veterans - signaled the shift to the knowledge society. Future historians may consider it the most important event of the twentieth century. We are clearly in the midst of this transformation; indeed, if history is any guide, it will not be completed until 2010 or 2020. But already it has changed the political, economic and moral landscape of the world.

Effective people are not problem minded; they're opportunity-minded. They feed opportunities and starve problems. They think preventively.

Most innovators are successful to the extent to which they define risks and confine them.

The enterprise, by definition, must be capable of producing more or better than all the resources that comprise it.