Knowledge has become the key resource of the world economy.
Profitability is the sovereign criterion of the enterprise.
Business has only two basic functions - marketing and innovation.
Our most important education system is in the employees' own organization.
I would hope that American managers-indeed, managers worldwide-continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.
The enterprise, by definition, must be capable of producing more or better than all the resources that comprise it.