There is one qualification the manager cannot acquire but must bring to the task. It is not genius; it is character.

If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.

In the knowledge economy everyone is a volunteer, but we have trained our managers to manage conscripts.

Society, community, family are all conserving institutions. They try to maintain stability and to prevent, or at least slow down, change. But the organization of the post-capitalist society of organizations is a destabilizer. Because its function is to put knowledge to work - on tools, processes, and products; on work; on knowledge itself - it must be organized for constant change.

Management by objective works - if you know the objectives. Ninety percent of the time you don't.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The need to manage oneself is creating a revolution in human affairs.