There is one qualification the manager cannot acquire but must bring to the task. It is not genius; it is character.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

Innovation opportunities do not come with the tempest but with the rustling of the breeze.

Most of what we call management consists of making it difficult for people to get their work done.

No single piece of macroeconomic advice given by the experts to their government has ever had the results predicted.

Universities won't survive. The future is outside the traditional campus, outside the traditional classroom. Distance learning is coming on fast.