There is one qualification the manager cannot acquire but must bring to the task. It is not genius; it is character.

As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.

Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.

The real development I've seen of people in organizations, especially in big ones, comes from their being volunteers in a nonprofit organization - where you have responsibility, you see results, and you quickly learn what your values are. There is no better way to understand your strengths and discover where you belong than to volunteer in a nonprofit. That is probably the great opportunity for the social sector - and especially in its relationship to business.

One cannot manage change. One can only be ahead of it.

Follow effective action with quiet reflection.

No single piece of macroeconomic advice given by the experts to their government has ever had the results predicted.