Our job in life is to make a positive difference, not prove we're right.

The true business of every company is to make and keep customers.

When the business grows, the person who founded it is incredibly busy. Rapid growth puts an enormous strain on a business. You outgrow your production facilities. You outgrow your management capabilities.

If you have too many problems, maybe you should get out of business. There is no law that says a company must last forever.

I would hope that American managers-indeed, managers worldwide-continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.

The essence of management is to make knowledge productive.

Culture eats Christianity for breakfast.