Our job in life is to make a positive difference, not prove we're right.

As a manager you're paid to be uncomfortable. If you're comfortable, it's a sure sign you're doing things wrong.

Production is not the application of tools to materials, but logic to work.

The great challenge to management today is to make productive the tremendous new resource, the knowledge worker. This, rather than the productivity of the manual worker, is the key to economic growth and economic performance in today's society.

You cannot prevent a major catastrophe, but you can build an organization that is battle-ready, where people trust one another. In military training, the first rule is to instill soldiers with trust in their officers - because without trust, they won't fight.

Rank does not confer privilege or give power. It imposes responsibility.

The first step toward making the worker achieving is to make work productive.