Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.
Peter DruckerIt takes far less energy to move from first-rate performance to excellence than it does to move from incompetence to mediocrity.
Peter DruckerWhat is the manager's job? It is to direct the resources and the efforts of the business toward opportunities for economically significant results. This sounds trite - and it is. But every analysis of actual allocation of resources and efforts in business that I have ever seen or made showed clearly that the bulk of time, work, attention, and money first goes to problems rather than to opportunities, and, secondly, to areas where even extraordinarily successful performance will have minimal impact on results.
Peter Drucker