Managers are agents of transformation, converting the workforce in developed countries from one of manual workers to one of highly educated knowledge workers.

Some of the best business and nonprofit CEOs I've worked with over a sixty-five-year consulting career were not stereotypical leaders. They were all over the map in terms of their personalities, attitudes, values, strengths, and weaknesses.

Absolute size by itself is no indicator of success and achievement, let alone of managerial competence. Being the right size is.

Plans are worthless, but planning is invaluable.

Innovative efforts should never report to line managers charged with responsibility for ongoing operations. The new project is an infant and will remain one for the foreseeable future, and infants belong in the nursery. The 'adults', that is, the executives in charge of existing businesses or products will have neither the time nor understanding for the infant.

By themselves, character and integrity do not accomplish anything. But their absence faults everything else.

Business is society's change agent.